Download link: so-net.v.2.0.zip 733 Kb

So-net is a new SRM-system developed by ukranian company Information Systems. This soft solves a wide range of problems reffering to general activity arrangement of your company and collaboration with clients. It also includes a number of modules necessary for office workers and company executives. The project is easy to use and set up, it also can be added with new modules, developed particularly for a problem put by.

• on-line version
• local one

Use the on-line version if your company consists of 2-3 employees. In that case, you won't need abundance of user permissions but it's essentially that you have your company database saved irrespective of changes of address, hardware etc.You need no software environment! Moreover, your customers, employees which are in a to make a business trip etc. can use the on-line version of So-net.

Use local version, if your company consists of more than 5 employees. In that case you can sharply define permissions for agents, managers, system administrator, company executive, operators or secretary. Local system creation allows you to solve the following tasks:

1. Collaboration with customers.
   
   • You have a possibility to make lists contained necessary information about all companies collaborating with you. Then you can bind some data to each company of your database name, for example, price lists, invoices, contracts, payments, orders and any necessary files. The function of multistep search allowes you to find the information in a matter of seconds.
   • The program contains the organizer "Tasks" where you can remind yourself of some importent developments and plan your working time.
   • Using So-net you can more quickly fulfil the things having been taken much time before, for example, invoicing or payments account.
   
   
2. Managers' work
• In the "Manager" section each manager can see the list of companies he deals with and edit information bound with them. Also there are such services as feedback to all e-mail addresses of your database, messaging between system users, organizer "Tasks" and contacts accounting.
• So-net allows you to fix all contacts(calls, meetings, letters etc.) with your partners and customers.
3. Statistical calculations.
   • All operations made by So-net users fixes in the statistic section. There program administrator or director of company can find data about all users' queries and made operations(it's include). Also the section includes the archive where you can save important statistic data.
   • There is the section of diagrams where you can veiw and print graphs of managers' busy condition, managers' profitability, company profitability and company general activity.
4. In addition.
• The program has flexible structure so it's basic configuration can be added with another sections and modules by your order. If the program not quitely helps you to manage your day tasks please turn to the developer.

Our new project solves a wide range of problems reffering to general activity arrangement of your company and bridging with clients. The program includes a number of modules necessary for office workers as well as new modules for company executives.

• Creating of a reliable and dinamically updatable database,
• Limitation of access rights to general database depending on official duties.
• Accounting of all documents (bills, contracts and another ones),
• Creating and analisis of statistical data.

• Accounting of all managers' contacts.
• Accounting of workers efficiensy.

• Creating of a personal list of companies for dealing with,(or the list of people for supervisor);
• Accounting of all contacts with clients (meetings, calls, letters e.c.)
• Handly organiser,
• Accounting of all incoming orders and additional files to them.
• Making feedback to all base of e-mail addresses.
• Accounting of incoming payments.